Accessible Stays

At South Sands, we believe that everyone deserves to experience the beauty of our coastal retreat with ease and comfort. Whether you are here for a relaxing getaway, a special celebration or just a moment to soak in the sea air, we are dedicated to making your stay as effortless and enjoyable as possible.

We know that great hospitality means thinking about the little things—like smooth access, thoughtful design and a team that is always on hand to help. That is why we have worked hard to ensure our hotel is welcoming for all, including guests with disabilities or additional access needs.

Key Accessibility Features

Parking

Designated accessible parking Yes

Designated accessible parking bays are available within 50 metres of the main entrance or an alternative step-free entrance if applicable.

Step-free route with firm surface from car park to entrance Yes

There is a step-free route with a firm surface from the parking to the main entrance or an alternative step-free entrance.

Building entrance

Step-free entrance Yes

There is step-free access at the main entrance or an alternative entrance. This may be via a ramp or lift.

Access to public areas

Step-free access to all or most areas Yes

There is step-free access to all or most areas. This may include access by ramp or lift. As a minimum, there is step-free access to an accessible toilet and at least one food and beverage outlet, where available.

Single-level No

Lift No

Restaurant / dining room / bar

Wheelchair-accessible food and beverage outlet Yes

There is at least one wheelchair-accessible food and beverage outlet on site.

Table service as standard or on request Yes

Table service is available as standard or on request.

Dietary requirements catered for Yes

A selection of food is offered for a range of dietary requirements.

Wheelchair-accessible bedrooms and bathrooms

Wheelchair-accessible bedroom Yes

There is at least one wheelchair-accessible bedroom to accommodate wheelchair users and others with mobility impairments.

Wheelchair-accessible bedroom with an adjoining bedroom No

Wheelchair-accessible bathroom with roll-in shower Yes

There is at least one wheelchair-accessible bathroom with a level floor, including a roll-in shower.

Wheelchair-accessible bathroom - bath only No

Hoist No

Emergency assistance alarm Yes

An emergency assistance alarm is available in at least one wheelchair-accessible bedroom and/or wheelchair-accessible bathroom.

Furniture rearranged on request Yes

Furniture can be rearranged on request.

Twin / double bed options in wheelchair-accessible bedroom Yes

Both double and twin bed configurations are available across wheelchair-accessible bedroom(s). Not all configurations may be available in every room.

Electric profiling bed No

Fixed shower seat Yes

There is a fixed shower seat.

Bedrooms and bathrooms – General

Ground floor bedroom with en-suite bathroom Yes

There is at least one ground floor bedroom with an en-suite bathroom.

Standard bathroom with separate shower unit Yes

There is at least one bathroom for a standard bedroom with a separate shower unit or wetroom, instead of a shower over a bath.

Fridge in bedroom Yes

A fridge is available in at least one bedroom where food, drinks or medication can be stored.

Allergy-friendly bedroom Yes

There is a designated bedroom in which measures have been taken to significantly reduce allergens.

General questions

Wheelchair-accessible toilet in public areas Yes

A designated accessible toilet designed for wheelchair users, and others with visible and non-visible accessibility requirements, is available within the main public areas.

Emergency evacuation plan for disabled people Yes

Personal or General Emergency Evacuation Plans are in place for disabled customers.

Map / floorplan showing accessibility facilities No

Designated quiet space or room No

Assistive listening system No

Emergency alarm with flashing lights No

Emergency alarm with vibrating pillow pad No

Facilities for assistance dogs Yes

Facilities are available for assistance dogs e.g. water bowls, toilet area, within the grounds of the venue or nearby.

Tactile signage No

Large-print information on-site No

English Braille information No

Virtual tour No

Assistance available 24 hours Yes

There is 24-hour guest assistance available.

Free familiarisation visits Yes

Free familiarisation visits are available. You are welcome to arrange a visit ahead of booking/visiting to familiarise yourself and/or others with the venue at no additional cost.

Wheelchair and/or scooter loan No

Accessible Stays

Accessibility Guide