Accessible Stays
At South Sands, we believe that everyone deserves to experience the beauty of our coastal retreat with ease and comfort. Whether you are here for a relaxing getaway, a special celebration or just a moment to soak in the sea air, we are dedicated to making your stay as effortless and enjoyable as possible.
We know that great hospitality means thinking about the little things—like smooth access, thoughtful design and a team that is always on hand to help. That is why we have worked hard to ensure our hotel is welcoming for all, including guests with disabilities or additional access needs.
Key Accessibility Features
Parking
Designated accessible parking
Yes
Designated accessible parking bays are available within 50 metres of the main entrance or an alternative step-free entrance if applicable.
Step-free route with firm surface from car park to entrance
Yes
There is a step-free route with a firm surface from the parking to the main entrance or an alternative step-free entrance.
Building entrance
Step-free entrance
Yes
There is step-free access at the main entrance or an alternative entrance. This may be via a ramp or lift.
Access to public areas
Step-free access to all or most areas
Yes
There is step-free access to all or most areas. This may include access by ramp or lift. As a minimum, there is step-free access to an accessible toilet and at least one food and beverage outlet, where available.
Single-level
No
Lift
No
Restaurant / dining room / bar
Wheelchair-accessible food and beverage outlet
Yes
There is at least one wheelchair-accessible food and beverage outlet on site.
Table service as standard or on request
Yes
Table service is available as standard or on request.
Dietary requirements catered for
Yes
A selection of food is offered for a range of dietary requirements.
Wheelchair-accessible bedrooms and bathrooms
Wheelchair-accessible bedroom
Yes
There is at least one wheelchair-accessible bedroom to accommodate wheelchair users and others with mobility impairments.
Wheelchair-accessible bedroom with an adjoining bedroom
No
Wheelchair-accessible bathroom with roll-in shower
Yes
There is at least one wheelchair-accessible bathroom with a level floor, including a roll-in shower.
Wheelchair-accessible bathroom - bath only
No
Hoist
No
Emergency assistance alarm
Yes
An emergency assistance alarm is available in at least one wheelchair-accessible bedroom and/or wheelchair-accessible bathroom.
Furniture rearranged on request
Yes
Furniture can be rearranged on request.
Twin / double bed options in wheelchair-accessible bedroom
Yes
Both double and twin bed configurations are available across wheelchair-accessible bedroom(s). Not all configurations may be available in every room.
Electric profiling bed
No
Fixed shower seat
Yes
There is a fixed shower seat.
Bedrooms and bathrooms – General
Ground floor bedroom with en-suite bathroom
Yes
There is at least one ground floor bedroom with an en-suite bathroom.
Standard bathroom with separate shower unit
Yes
There is at least one bathroom for a standard bedroom with a separate shower unit or wetroom, instead of a shower over a bath.
Fridge in bedroom
Yes
A fridge is available in at least one bedroom where food, drinks or medication can be stored.
Allergy-friendly bedroom
Yes
There is a designated bedroom in which measures have been taken to significantly reduce allergens.
General questions
Wheelchair-accessible toilet in public areas
Yes
A designated accessible toilet designed for wheelchair users, and others with visible and non-visible accessibility requirements, is available within the main public areas.
Emergency evacuation plan for disabled people
Yes
Personal or General Emergency Evacuation Plans are in place for disabled customers.
Map / floorplan showing accessibility facilities
No
Designated quiet space or room
No
Assistive listening system
No
Emergency alarm with flashing lights
No
Emergency alarm with vibrating pillow pad
No
Facilities for assistance dogs
Yes
Facilities are available for assistance dogs e.g. water bowls, toilet area, within the grounds of the venue or nearby.
Tactile signage
No
Large-print information on-site
No
English Braille information
No
Virtual tour
No
Assistance available 24 hours
Yes
There is 24-hour guest assistance available.
Free familiarisation visits
Yes
Free familiarisation visits are available. You are welcome to arrange a visit ahead of booking/visiting to familiarise yourself and/or others with the venue at no additional cost.
Wheelchair and/or scooter loan
No
